The safety of our passengers and drivers is our top priority. We demonstrate our commitment to this priority through our rigorous health and cleaning standards. We feel that it is important to keep our customers up-to-date regarding the COVID-19 pandemic. We advise everyone to listen and adhere to official advice from the Centers for Disease Control and Prevention (CDC). For the latest information about COVID-19 and how it spreads, read more on the CDC website: https://www.cdc.gov/coronavirus/2019-ncov/prevent-getting-sick/how-covid-spreads.html.
All of our services are still available to book. Due to constantly changing laws and restrictions worldwide, we keep updating our systems and booking availability. If rides that have already been booked are no longer possible for any reason, we will inform all customers affected.
Before your journey with us even begins, your chauffeur will completely disinfect the vehicle and place complimentary hand sanitizer in the back seat. Our chauffeurs are required to wear masks at all times and will provide one for each guest if needed. Passengers will be required to stay in the back seat. We clean frequently-touched surfaces with disinfectant after every journey, including both the outside and inside of the vehicle. You will not be greeted with a handshake, but chauffeurs will offer to assist with luggage and sanitize handles after handling.
Our drivers are providing an essential service in this difficult time and we therefore encourage you to always follow the current, official advice to protect yourself and our drivers. Local restrictions may differ from one another. Please stay home, self-isolate, and refrain from booking a ride with Radiant Transit if you are experiencing any symptoms of or have tested positive for COVID-19.