01 Nov Spotlight on Radiant Transit CEO Michel Dubuisson
Michel Dubuisson is the CEO of Radiant Transit. He has an extensive background in the medical field, up to fifteen years. At his current job at the hospital, he has had to wait for Non-Medical Emergency Transportation (NEMT) to drop patients off. They usually either arrive late or don’t show up at all which not only causes a problem for medical professionals but also patients who highly depend on this mode of transportation in order to stay healthy. This is actually a common problem when it comes to NEMTs. According to the Center of Health Care Strategies (CHCS), it is not uncommon for patients to miss appointments because of unreliable non-medical transportation that does not value only the customer’s health but medical professionals’ time. That’s why one of Michel Dubuisson main goals is to ensure that Radiant Transit drivers arrive punctually at every destination. He does this by keeping a constant line of communication between his company and his customers so patients won’t have to worry about rescheduling appointments or arriving late every time and be prepared for anything that comes up.
Mr. Dubuisson also saw a need for NEMT during this pandemic. He had noticed that every time a patient used some form of transportation, especially ride sharing, they get exposed to viruses including COVID. Most patients who use non-medical transportation tend to be the most vulnerable: elderly, the disabled, or people with chronic illnesses. When these groups of people catch the coronavirus, the chances of death occurring rise because they do not have a strong immune system like everyone else. Michel Dubuisson wants to save lives that are at risk by becoming one of the few transportation organizations that keep up with CDC guidelines. Mr. Dubuisson understands how a lot of patients depend on their doctor appointments and surgery in order to keep living a healthy life. Sometimes it’s hard for patients to find reliable transportation. It’s the reason he started this company using his medical background and to put customers and patients before profits, and to ensure that people can find that reliable trustworthy transportation which is Radiant Transits.